Refund policy

We hope you love your Lunaa products as much as we love creating them for you! We understand things can happen, and we want to support you the best we can.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unbroken or undamaged and in its original packaging (this includes wrapping individual items). Please also provide your proof of purchase.

To start the return process simply by emailing us and we'll get things moving!

We know things can happen during shipment. If you receive an item that's damaged, simply email us with a photo of the damaged product and we'll make things right!